Introduction
Your home should be your escape. In the hustle of daily life, the living room is not just a place to sit—it is a place to recharge. At OnHoldFile, we are reimagining what relaxation looks like.
Inspired by the sensation of floating on a cloud, our newest furniture collection focuses on soft curves, ergonomic support, and minimalist utility. Whether you are reading a book or enjoying a morning coffee, our new pieces are designed to support you.
Product Spotlight: The Art of Relaxation
We are excited to highlight two key pieces from our latest collection that perfectly balance aesthetics and functionality.
1. The Onholdfile Four-Legged Rocking Chair with Backrest
Link: View Product
Forget the squeaky, old-fashioned rocking chairs of the past. Our modern interpretation is designed for the contemporary home.
-
Ergonomic Design: Built with a supportive backrest that contours to your spine, providing relief after a long day.
-
Smooth Motion: The four-legged rocking mechanism offers a gentle, stable sway, perfect for decompressing.
-
Aesthetic: Clean lines and neutral tones make it a versatile addition to any room, from the nursery to the main living area.
2. The Onholdfile Low Coffee Table (120 x 60cm)
Link: View Product
Every great chair needs a companion. Our Low Coffee Table is the perfect grounding element for your space.
-
Ideal Dimensions: At 120 x 60cm, it provides ample surface area without overcrowding your room.
-
Low Profile: The lower height promotes a more relaxed, lounge-like atmosphere, keeping your line of sight open and airy.
-
Durability: Crafted to withstand daily use while maintaining a sleek, minimalist finish.
Our "Made-to-Order" Furniture Process
At OnHoldFile, we prioritize quality craftsmanship over mass storage. To ensure every piece of furniture arrives in pristine condition, we operate on a Made-to-Order / Pre-Order basis.
Why this benefits you:
-
Quality Control: We do not let furniture sit in damp warehouses. Your order triggers our fulfillment process.
-
Sustainability: We minimize waste by preparing items specifically for our customers.
The Timeline:
-
Processing: Please allow 1 to 3 business days for us to process your order, inspect the materials, and prepare the item for shipment.
-
Shipping: Once passed inspection, the item is handed over to our shipping partners (USPS/Carriers), and you receive a tracking number immediately.
Note: We do not process orders on weekends or U.S. legal holidays.
Shipping Information
Furniture requires care during transit. We have streamlined our shipping options to provide you with the best service possible.
| Shipping Method | Cost | Estimated Delivery Time |
| Standard Shipping | $6.99 | 5 - 12 Business Days |
| Fast Shipping | $16.99 | 3 - 7 Business Days |
| Orders Over $80 | FREE | Standard Delivery Speed |
A Note on Delivery: Given that furniture items like the Rocking Chair and Coffee Table likely exceed $80, most customers will qualify for Free Shipping. The estimated delivery time includes our 1-3 day processing window.
100% Satisfaction Guarantee and Returns
We understand that buying furniture online requires trust. We want you to feel the fabric and test the comfort risk-free.
Our Refund Policy:
We offer a 100% Refund via PayPal if you are not satisfied with the quality of your purchase.
Return Conditions:
-
Timeframe: You must initiate a return within 30 days of receiving the item.
-
Condition: The furniture must be in new condition, un-assembled (if applicable), and free from scratches or damage caused by the user.
-
Packaging: Please retain original packaging for safe return transport.
How to Process a Return:
-
Email Us: Contact support@onholdfile.com with your order number and photos of the item.
-
Ship: Send the item to our returns center at:
3909 Kress Street, Houston, Texas 77026, United States
-
Refund: Once received and inspected, we will process your full refund to your PayPal account within 2 business days.
Contact Us
Do you have questions about dimensions, assembly, or materials? Our team is ready to assist you.
-
Store Name: OnHoldFile
-
Address: 3909 Kress Street, Houston, Texas 77026, United States
-
Phone: (630) 555-1740
-
Email: support@onholdfile.com
-
Support Hours: Monday - Sunday: 9:00 AM - 6:30 PM (US Time)